I can't imagine someone I know (like my hairdresser) receiving an incoming call from me and instead end up talking with my digital voice assistant. It's a great example of how from a technology standpoint, it may seem like the best thing ever. However, from a human perspective, it's downright insulting to the person on the other end who realizes that you can't even spare the 30 seconds it takes to call them yourself to make an appointment. This feature would make much more sense if the small business that you were calling had its own automated response capability. However, at that point, one has to ask why a phone call would even be needed in the first place.
The New Google Assistant
The New Google Assistant
The New Google Assistant
I can't imagine someone I know (like my hairdresser) receiving an incoming call from me and instead end up talking with my digital voice assistant. It's a great example of how from a technology standpoint, it may seem like the best thing ever. However, from a human perspective, it's downright insulting to the person on the other end who realizes that you can't even spare the 30 seconds it takes to call them yourself to make an appointment. This feature would make much more sense if the small business that you were calling had its own automated response capability. However, at that point, one has to ask why a phone call would even be needed in the first place.