How I run stakeholder interviews

Happy Monday

If you're one of my readers in the US, I hope you're enjoying Memorial Day. Regardless of where you are, I hope you're safe and healthy.

Learning about your client and their struggles may seem easy, but you may be missing some important facts. Lately, I've spent a lot of time tasked with exactly that... learning as much about the problem so that we can craft well-designed solutions that meet the needs of the client AND their users. The way I do this is by using stakeholder interviews. This week's post outlines my exact process and you can start using it today!


What I'm reading:

  1. I am the user; I am not the user

  2. Notes from “Good Strategy / Bad Strategy”

  3. Real reasons why tech giants are hugging “Remote Work”