User Experiences that Matter

Share this post

What is worth waiting for? ⏰

substack.antonsten.com

What is worth waiting for? ⏰

Anton Sten
Feb 25, 2019
Share this post

What is worth waiting for? ⏰

substack.antonsten.com

What about SPEED?

I think call centers actually got something right. Wait, hold on, I’ve got a point. They literally have mastered getting you to comfortably wait on hold for long periods of time and only go a little bit crazy. In a world where we expect everything instantly, how do they pull that off? This got me thinking a lot about speed and the products we use, we create, and we hate (for being too slow). Take a look at this week’s post and let me know what you think.

What is worth waiting for?

ps. What do you think about the fresh coat of paint on the website?

Share this post

What is worth waiting for? ⏰

substack.antonsten.com
Previous
Next
Comments
TopNewCommunity

No posts

Ready for more?

© 2023 Anton Sten, Le Petit Garcon AB
Privacy ∙ Terms ∙ Collection notice
Start WritingGet the app
Substack is the home for great writing