User Experiences that Matter

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No One Really Knows What They Want Anyway
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No One Really Knows What They Want Anyway

Anton Sten
Mar 21, 2016
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No One Really Knows What They Want Anyway
substack.antonsten.com

Hello friends,

Who knows your business better than you? Whether you are selling a product or developing a solution for a client, no one has a better understanding of what you do and how you do it. So, what happens when the customer/client wants more? Their requests for a new feature, better experience, or new design may be well-intentioned, but it is right for you to act on them?

This week’s article is dedicated to that struggle of when to draw the line and when to listen. Secret: It has a lot to do with asking the right questions and using your experience as your guide.

Here's this week's article for you.

Until next time,
Anton

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No One Really Knows What They Want Anyway
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